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FAQs
frequently Ask Questions
Have questions you want answers to?
You can book any tour through our website by selecting a package and submitting the inquiry form. For customized plans, you can contact us via WhatsApp or email, and our team will assist you in building a personalized itinerary.
The required documents depend on the destination and visa type. Generally, you'll need:
- A valid passport (minimum 6 months validity)
- Recent passport-sized photos
- Proof of accommodation
- Flight itinerary
- Bank statements
- Travel insurance
- Completed visa application form Our team will provide a checklist specific to your case.
Absolutely! We offer fully tailored travel services. Share your destination, travel dates, preferences, and budget — and we'll create a personalized plan with flexible options.
Yes, we work with trusted insurance partners to offer travel insurance covering medical, trip cancellation, and lost baggage. Travel insurance is also mandatory for some visa applications.
Visa processing times vary:
- UAE: 2-5 working days
- Schengen Zone: 10-15 working days
- UK: 10-20 working days
- USA/Canada: 15-30 working days We'll guide you on the estimated timeline for your specific visa.
Yes. We can book flights and hotels as part of your travel package or provide reservation documents for visa purposes. We work with global partners for the best rates and options.
Yes. A deposit is usually required to secure your spot. The amount varies depending on the tour or visa service. Full payment is generally required before ticket issuance or visa submission.
We accept:
- Credit/debit cards
- Bank transfers (local/international)
- Cash (for in-person bookings)
- Online payment links (PayBy, Stripe, etc.)
Yes, group discounts apply for 4 or more travelers booking the same tour. Corporate or school group packages can be fully customized at special rates.
While we strive for a high success rate, visa approval is at the discretion of the embassy. If a visa is rejected, we'll review the reasons with you and assist with a reapplication if needed. Service charges are non-refundable unless stated otherwise.
Say hello to us
We'd love to hear from you. Our friendly team is always here to chat.